Frequently asked questions
Our bundles are products that group a number of our courses. When you purchase or subscribe to a bundle, you'll be able to access all the courses included in the bundle.
You have the option to pay once and get lifetime access to all courses included in the bundle.
Alternatively, you can subscribe for a monthly fee. In this case, you'll have access to the courses in the bundle, so long your subscription is active.
Courses are individual learning units. You can buy them individually, or as part of a bundle.
If you decide to buy the courses individually, the only option is to pay once and get lifetime access.
Pay once, lifetime access
If you buy any of our courses or bundles through a pay once, get lifetime access pricing model, there is a 30-day money back guarantee. If you don't find the course useful, contact us within the first 30 days of purchase and you will get a full refund.
How do I request a refund?
If you’d like to request a refund for a course you have purchased, contact us through Train in Data’s Contact Form.
To access this form:
- Login to Train in Data.
- Click the student profile in the top right corner.
- Click on Contact.
- A form will appear to add your contact information and a message.
- Please include the name of the course for which you would like to get a refund.
- After completing the form, click Send.
We usually respond within 1-2 business days.