What can we help you with?

The most common issues that may cause video playback errors are browser-related. Follow this link for help with troubleshooting.

We want our courses to be accessible worldwide. Check out our price parity policy to learn more about how to request a discount.

If you purchased the course before 2026, Click your profile icon → Purchase History. Then click "View Receipt" next to any transaction. For purchases from 2026, the invoice is emailed to your email address. If you can't find it, contact us at support[at]trainindata.com

Yes — we’re happy to help with company invoices 😊

Just send us an email at pricing[at]trainindata.com with your company’s name, tax ID, physical address (and company number, if applicable), the course or courses you’d like to purchase, and the email address(es) of the students to be enrolled. We’ll send you the invoice, and once everything looks good on your side, you can proceed with payment. As soon as we receive it, we’ll take care of enrolling the students.

There is a 30-day money back guarantee. If you don't find the course useful, contact us within the first 30 days of purchase and you will get a full refund. Check out our Refund Policy to find out more about how to contact us.

Yes, absolutely! 🎁

To gift a course, just email us at pricing[at]trainindata.com with the name and address of the person giving the gift, along with the email address of the person who will be enrolled. Don't forget to mention the course you want to gift. We’ll send you an invoice, and once payment is complete, we’ll take care of enrolling the recipient in the course.

The easiest way to reach us is through the contact form in your account. Log in to Train in Data. Click your profile icon in the top-right corner. Select Contact from the dropdown menu. Fill in the Subject and Message fields with details about your question. Click Send.

Find here some high level guidelines on a recommended course order.

At the end of this page you'll find our recommendations regarding machine learning or deep learning courses.

It is indeed. Download Teachable's app on Google Play or Apple Store, log in with your Train in Data credentials and enjoy the courses from your mobile phone.